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In short
- We collect what we need to run your account, your chats and your giving, and nothing for advertising. We never sell or share your data for marketing.
Your account
- Your email address, the name you give us (a nickname is fine) and, if you choose one, your home church.
- A sign-in cookie keeps you signed in. If you pick a home church before confirming your email, a second cookie remembers that choice for up to a day.
- You must be 13 or older to use Sheevs.
Your chats
- Your messages and the assistant’s replies are stored so you can see your history. They are encrypted before they are saved, so our database and its backups cannot be read on their own. Our server decrypts them to show them to you and to send recent messages to the AI model.
- To answer, your recent messages in that conversation are sent through Vercel AI Gateway to the provider of the model you picked: Anthropic, OpenAI, Google or xAI. If that provider is unavailable, the same conversation may go to another of these providers instead. Every request is restricted to providers that do not train their models on it, and Vercel AI Gateway does not keep prompts or replies after the request.
- With each request we send the provider a scrambled identifier for your account (not your name or email), so a provider that flags abuse can act on that one account.
- Our team does not read your chats. We keep them until you delete the conversation, delete all chats in Settings, or delete your account.
- If you write something in Settings under “What should it know about you?”, or turn on Memory and ask the assistant to remember something, that text is encrypted the same way and sent with your messages so answers fit you. You can see, change and delete it in Settings at any time.
- Your other settings (Scripture, Bible translation, tone, reply language, theme, daily verse and email choices) are kept with your account. If you pick a theme, a small cookie remembers it so pages open in it.
- We count how many messages you send each day with each kind of model, and what they cost us, to apply your plan’s limits. These counts hold no message text and are deleted after 40 days.
- When your free trial starts (on your first sign-in), we keep a scrambled code made from your email address so the trial can only be used once per address. It cannot be turned back into your email, and it stays after you delete your account.
Chatting without an account
- You can chat without signing up. Nothing you write is stored: the conversation stays in your browser and is sent to the AI only to get each reply, the same way as for members, and it is gone when you close or reload the page.
- To limit free use, we count messages per visitor per day using a scrambled, irreversible code made from your network address with a secret key. The address itself is never stored, and the counts are deleted after two days.
Payments and giving
- Payments are handled by Stripe. We never see or store your card number. We keep your Stripe customer reference, your plan and the amount of each payment.
- For each payment we keep your giving split at that time. When the month closes we record how much went to each cause. These records are kept for our financial accounts and the public monthly report. If you delete your account, they stay without your name or account attached.
Waitlist and contact form
- If you join the waitlist or write to us, your email (and message) are encrypted with a key that only our team holds. The website itself cannot read them back. Waitlist emails are deleted after one year; contact messages 90 days after we handle them.
- To stop spam we use Cloudflare Turnstile on these forms and on sign-in, plus short-lived rate limits keyed on a scrambled, irreversible form of your network address that we never store.
What we never do
- No advertising pixels, Google Analytics, session recording or heatmaps. Fonts and images are served from this site.
- We count page views and simple actions (such as “a message was sent”) on our own analytics server without IP addresses, conversation identifiers or what you typed.
Your choices
- Delete any conversation from the chat, delete all chats in Settings → Data & privacy, or delete your whole account in Settings → Account. Account deletion removes your profile, memories and every conversation immediately.
- Download everything we hold about your account and chats from Settings → Data & privacy → Export.
- Change your plan, card or cancel at any time from Settings → Plan & billing → Manage.
Contact
- Questions about privacy: hello@sheevschat.com